Sometimes an organization does not require managed information technology services, but rather simply needs an outside vendor to fix things that go wrong on an as-needed basis. Break-fix is simply industry jargon for being available to assist Although cloud storage often simplifies data backups, management of those systems can pose their own sets of challenges, including configuring user accounts, managing security settings, establishing litigation holds, exporting and migrating data, and a wide variety of other challenges. An outside information technology provider can manage these services or augment your personnel, helping ensure that your systems run smoothly and securely.