Elijah offers a white-glove information technology service experience.

ELIJAH’s mission when providing expert information technology services is simple: To help clients increase efficiency and profitability by successfully leveraging technology. We make sure technology helps you do your job effectively, rather than distracting you from core business functions.

 

Many providers have smart tech geeks, but ELIJAH focuses on providing white glove service with effective communication. We get to know you and your business, and are there when you need us, either remotely or in person.

 

ELIJAH information technology services include the following:

Managed Services:

ELIJAH offers a complete suite of managed IT services at predictable, monthly rates, including flexible pricing packages that can be customized based upon your organization’s needs. From basic monitoring services to a complete technology solution, our experts will work with you to develop strategies that help people in your organization work efficiently and effectively leverage technology to work best for you.

Break Fix:

ELIJAH services local PCs/laptops, servers, networking infrastructure, email, cloud, and disaster recovery systems. When systems inevitably require upgrading, we can help make recommendations and assist with the upgrade/installation process.

Local Device Management:

ELIJAH’s local device management solutions include help desk, problem resolution, and end-user support. Managing local devices and resolving issues that end users experience can present a diverse set of challenges, ranging from the mundane (e.g., please plug in your power cord) to the exotic (e.g., ransomware has encrypted your laptop). Beyond problem resolution, ELIJAH can assist with the routine set-up process when onboarding new employees, and data remediation when offboarding employees.

Network & Server Management:

ELIJAH can perform network and server maintenance, ensure that software and security patches are up-to-date, and manage local and cloud backup processes.

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