ELIJAH Digest | December 13, 2018

December 13, 2018

IN THE NEWS Data & Email Management How do you communicate with your co-workers and clients that you will be out of the office? Do you take the same care in drafting your out-of-office message that you do with drafting your emails? Here are some of the messages that we have recently received from clients that are out on vacation or traveling for business: “I am out of the office on vacation. Thanks, (name)” “I am out until the 20th.” “I am out of the office with limited access to email and voicemail. My response may be delayed.” “Thank you for your email. I am currently out of the office.” “I am out of the office. I will respond to you upon my return. Thanks.” While it is clear that the person is out of the office, there is not much more being conveyed. For example, items 1, 3, 4,… Read more »

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Elijah Digest – November 29, 2018

November 29, 2018

IN THE NEWS Manage Your IT – Time to plan for the demise of Windows 7 On January 14, 2020, Microsoft will stop supporting one of the world’s favorite operating systems, Windows 7. That’s 415 days from today. On that date, Microsoft will no longer issue security patches or fix flaws and bugs. You can still run the Windows 7 operating system – but be at your own risk. Here are some answers to the most commonly asked questions. Why talk about this now? As you start to plan your budget for 2019, consider factoring in the cost of upgrading or replacing any desktops or laptops running Windows 7. These upgrades and replacements should be rolling several months in advance to transition smoothly and avoid any down time or costly interruptions. Do I really need to take action? When Microsoft ended support for the Windows XP operating system in 2014,… Read more »

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Elijah Digest – November 15, 2018

November 15, 2018

IN THE NEWS Data Breach – What Would You Do If You Received An Email Like This? Imagine receiving an email from yourself telling you that the sender is really a computer hacker that has taken possession of your computer and knows everything about you: your passwords, what websites you go to, and other things that you would prefer to keep private. And, if that’s not bad enough, the hacker now wants money to go away. Would this scare you? It did for one of our clients. Both the CEO & COO received the following email within hours of each other: If you received this email, what would you do? Should you pay the hacker? In most circumstances, the short answer is NO. This particular email was simply a scare tactic to convince them to pay. The prevailing belief is that if you pay them once, you will pay them… Read more »

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